Payment Policy
This Payment Policy explains how payments, billing information, payment authorization, fraud review, failed transactions, refunds, taxes, and payment disputes are handled for orders placed through Liquiddeath.us.com.
This policy applies to general online retail purchases made through our website. By placing an order, you agree to the payment terms described below.
Accepted Payment Methods
Liquiddeath.us.com may accept payment methods shown during checkout. Available payment options may vary depending on location, device, order details, payment provider availability, fraud review, or operational needs.A payment method appearing at checkout does not guarantee that a transaction will be approved. Payment approval depends on the payment provider, card issuer, bank, digital wallet, or financial institution involved in the transaction.
Payment Authorization
When an order is placed, the selected payment method may be authorized, captured, verified, or reviewed by a third-party payment processor. Authorization confirms that the payment method appears valid and that funds may be available.
An order confirmation email means the order request has been received. It does not always mean that payment review is complete, the order has been accepted, or the order has shipped.
Payment Capture
Payment may be captured at checkout or during order processing, depending on the payment method and checkout system used. If an order is cancelled before fulfillment, an approved refund may be issued to the original payment method.
In some cases, an authorization may appear temporarily on your account even if the order is not completed. The timing for releasing a pending authorization is controlled by the payment provider, card issuer, bank, or financial institution.
Billing Information
Customers are responsible for providing accurate billing information at checkout. This may include name, billing address, email address, phone number, payment details, and any other information required by the payment provider.
Incorrect, incomplete, outdated, or mismatched billing information may cause payment failure, order review, fulfillment delay, cancellation, or additional verification.
Shipping and Billing Differences
Orders with different billing and shipping information may be reviewed before fulfillment. A difference between billing and shipping details does not automatically mean the order is invalid, but it may require additional checks for fraud prevention and payment security.
If customer support requests verification and the customer does not respond within a reasonable time, the order may be cancelled and refunded where applicable.
Currency
Prices are displayed in the currency shown on the website or during checkout. If a customer uses a payment method issued in another currency, the payment provider, bank, card issuer, or digital wallet may apply currency conversion, exchange rates, or foreign transaction fees.
Liquiddeath.us.com does not control exchange rates, conversion fees, bank fees, card issuer charges, or payment provider fees applied by third parties.Sales Tax and Similar Charges
Taxes may be calculated during checkout when applicable. The amount may depend on the shipping destination, product type, local rules, tax provider settings, marketplace or platform requirements, and other relevant factors.
If tax is collected at checkout, it will usually be shown before the order is submitted. Tax calculations may be adjusted if required by law, system correction, address update, refund, cancellation, or order modification.
International Taxes and Import Charges
For international orders, customs duties, import taxes, VAT/GST, brokerage fees, clearance charges, and local delivery fees may be charged by the destination country, customs authority, carrier, broker, postal operator, or local delivery provider.
These charges are the customer’s responsibility and are not controlled by Liquiddeath.us.com. They are not included in product prices, taxes, or shipping charges unless clearly stated during checkout.
If a customer refuses or fails to pay international charges, the package may be delayed, returned, abandoned, or disposed of according to customs or carrier procedures. Any refund, if available, may be reduced by non-recoverable shipping, customs, brokerage, clearance, return, or handling costs.
Payment Security
Payments are usually processed through third-party payment providers. Liquiddeath.us.com does not need to store full payment card numbers in order to complete standard online transactions.
Payment providers may use their own security tools, encryption, fraud screening, identity checks, risk scoring, and transaction monitoring. Their services may be subject to their own terms, privacy practices, and security procedures.
Fraud Review
Orders may be reviewed before fulfillment for fraud prevention, payment verification, address accuracy, unusual order activity, mismatched information, duplicate transactions, high-risk signals, or other security concerns.
Fraud review may delay shipment. Customer support may request additional information to verify the order. If verification cannot be completed, Liquiddeath.us.com may cancel the order and issue a refund where applicable.
Order Holds
An order may be placed on hold if payment is pending, payment review is incomplete, billing details do not match, the payment provider flags the transaction, the order appears unusual, or additional customer information is needed.
While an order is on hold, fulfillment may not begin. If the hold is resolved, the order may continue processing. If the issue cannot be resolved, the order may be cancelled.
Failed or Declined Payments
A payment may fail or be declined for many reasons, including insufficient funds, expired payment method, incorrect billing details, card issuer rejection, bank security settings, payment provider error, network issue, suspected fraud, or unsupported payment method.
If payment fails, the order may not be created or may be cancelled automatically. Customers may try another payment method or contact their bank, card issuer, digital wallet, or payment provider for more information.
Duplicate Payments or Duplicate Orders
If you believe you placed a duplicate order or were charged more than once, contact [email protected] promptly. Include your order number, the email used at checkout, payment date, and any available payment reference details.
Duplicate payment concerns are reviewed using order records, payment provider information, authorization status, capture status, and refund records. Some duplicate-looking charges may be temporary authorizations that are later released by the payment provider or bank.
Promotions, Discounts, and Store Credits
Promotions, discount codes, sale pricing, and store credits may be subject to separate conditions. These may include expiration dates, product exclusions, minimum purchase amounts, one-use limits, customer eligibility, or restrictions on combining offers.
If a promotion is not applied before checkout is completed, customer support may not be able to apply it retroactively. Promotions may be changed, paused, or ended without advance notice.
Price Errors
Product prices, discounts, taxes, shipping charges, or totals may occasionally display incorrectly because of system errors, data entry mistakes, technical issues, or third-party service problems.
Liquiddeath.us.com may correct pricing errors, cancel affected orders, request payment of the correct amount, or issue refunds when necessary. If an order is cancelled because of a pricing error, the customer will usually be refunded to the original payment method.Order Confirmation and Receipts
After checkout, customers may receive an order confirmation or receipt by email. Customers should review the confirmation carefully and contact customer support promptly if the order details, email address, shipping address, item selection, or quantity appears incorrect.
Failure to receive an order confirmation may happen because of email filters, incorrect email entry, payment failure, checkout interruption, or system delay. If you are unsure whether an order was placed, contact customer support before placing another order.
Refunds
Approved refunds are usually issued to the original payment method used at checkout. Refund eligibility depends on the Return & Refund Policy, order status, product condition, cancellation timing, delivery records, and the reason for the refund.
After Liquiddeath.us.com issues a refund, the time needed for funds to appear depends on the payment provider, bank, card issuer, digital wallet, or financial institution. Their posting schedule is outside the direct control of Liquiddeath.us.com.
Partial Refunds
A partial refund may apply when only part of an order is returned, an item is returned used or incomplete, a bundle or set is not returned in full, shipping costs are non-refundable, customs or carrier fees are non-recoverable, or the item does not meet all return requirements.
Partial refund decisions are reviewed based on order records, product condition, return timing, packaging, missing parts, customer communication, and applicable policy terms.
Cancellations and Payment Reversals
If an order is cancelled before fulfillment, an approved refund may be issued to the original payment method. If payment has only been authorized but not captured, the authorization may be released instead of refunded.
The release of an authorization may not appear immediately. Banks, card issuers, and payment providers control how quickly pending amounts are removed from an account.
Chargebacks and Payment Disputes
If you have a concern about an order, contact [email protected] before opening a chargeback or payment dispute. Customer support can review delivery issues, damaged items, missing items, incorrect items, returns, refunds, cancellations, and payment concerns directly.
If a chargeback or payment dispute is opened, Liquiddeath.us.com may provide the payment provider or financial institution with order records, payment confirmation, billing details, tracking information, delivery scans, customer communication, return records, refund records, photos, policy records, and other relevant evidence.
Opening a chargeback may pause normal refund processing while the payment provider reviews the dispute.
Unauthorized or Suspicious Transactions
If you believe your payment method was used without permission on Liquiddeath.us.com, contact your bank, card issuer, payment provider, or digital wallet immediately. You may also contact customer support so the order can be reviewed if it is connected to our store.
Liquiddeath.us.com may cancel or hold orders that appear unauthorized, suspicious, fraudulent, or inconsistent with ordinary customer activity.Payment Provider Decisions
Payment providers, banks, card issuers, digital wallets, and financial institutions may approve, decline, reverse, hold, review, or delay payments according to their own rules. Liquiddeath.us.com does not control those decisions.
If a payment is declined or held by a financial institution, customers should contact that institution for details. Customer support may only be able to confirm whether an order appears in our system.
Customer Responsibility
Customers are responsible for using a valid payment method, entering accurate billing information, reviewing the order total before submission, monitoring email for order updates, and responding to verification requests when necessary.
Customers should not submit orders using unauthorized payment methods, false information, stolen payment details, or payment accounts they are not permitted to use.
Contact Information
For payment questions, duplicate order concerns, failed payment issues, refund status, billing questions, fraud review, cancellation payment updates, or chargeback-related questions, contact customer support by email:
Include your order number, the email used at checkout, the payment date, and a clear description of the issue. Do not send full payment card numbers by email.